Our team

Our Story

Our team

Since its establishment 30 years ago, Premier Technologies has provided thought leadership and real value through its passion for improving customer outcomes and the technology that drives them. Over that period, Premier has cemented its place as a market leader in cloud-based and managed contact centre, IVR and payments technology through a focus on reliability, flexibility, excellence and class-leading service and support.

Today, Premier is proud to serve a broad variety of Australian and international clients from various industries including financial services, government, insurance, utilities, banking and logistics. Our clients range from some of the world’s largest and most diversified organisations to small, innovative start-ups. We are especially proud that many of our clients have been with Premier for up to 15 years or longer.

Premier has offices in Melbourne, Sydney and Brisbane, serviced by approximately 60 full time staff trained to provide solutions that bring together customer business and technology requirements.

Our Team

Fausto Marasco,
Executive Director

 

Fausto co-founded Premier Technologies in 1986 and, thirty years on continues to be driven by a desire to bring great contact centre technology to all business.  Fausto is a highly regarded keynote speaker in the contact centre industry. He is a progressive thought leader in all areas of customer interaction management, hosted technology, analytics, personalisation, e-enablement and VoIP. Fausto has spoken at numerous industry conferences and been invited to address delegates at various trade events.
 
Fausto's professional interests include strategic business planning, and the commercialisation of new innovative technologies. In 2002, Fausto was nominated for Ernst & Young's prestigious Entrepreneur of the Year award, where his ability to recognise business potential, commitment and vision secured him a place in Australia's Southern Region semi-finals.
 

Lorenzo Marasco,
Executive Director

 

Lorenzo co-founded Premier Technologies in 1986. He is a firm believer in developing and bringing to market leading technologies that meet the strategic needs of business.  Over the past few years he has led the development of Premier’s award winning payments and high volume transactions automation platforms that have assisted companies take away the pain of payments and receivables management.
 
Lorenzo’s team is highly focused on identifying and developing new product opportunities and features to ensure that the company’s technologies continue to deliver on innovation, leadership, reliability and security in the payments and transaction automation market place.