Charities

Charities

Many charity organisations and outsourced providers who specialise in charity work use Premier Contact Point to meet their needs. The ease of operation, comprehensive support and training provided by our service desk mean that smaller organisations who can’t afford specialised contact centre professionals can still benefit from the productivity increases a predictive dialler can bring.

Setting up new campaigns is a quick and simple process; in many cases, a new campaign can be up-and-running in just an hour or two. Comprehensive and user-friendly screenpops mean your agents are always able to get the information they need to handle the call easily and comfortably, and the data management facilities empower your staff to help keep data current and correct.