Premier Technologies
For all media related enquiries please contact our Sales & Marketing Coordinator, Jacqui Wong | jacqui.wong @ premier.com.au
Contact Centres for the Mobile Phone Generation
Did you know…?
• Over 50% of calls are now made from mobile phones.
• There are more than 35 million mobile phones in Australia, compared with just 8 million landlines.
• 41% of Aussies only use a mobile for voice calls.
And most importantly, most contact centres still model their operations around landline calls, often using technology and processes that are decades old.
New ways for contact centres to take payments securely
If you handle payments through your contact centre, read on. Things have changed. It’s now a lot easier for your customers to pay you securely, and for the transactions to be handled in a manner that is totally PCI-DSS compliant, and not painful for the customer. Before we reveal how, it’s important to understand why PCI-DSS compliance is critical for taking payments.
New Premier Contact Point and VExpress partnership
We are excited to announce our new distribution partnership with VExpress Distribution – an Australian-owned distributor of dynamic telecommunication, data and mobility solutions.operations around landline calls, often using technology and processes that are decades old.
Great Attitudes, Better Service.